Technical Issues

Having a problem accessing AGL's mobile app or online services? Let us know here!

Having a problem accessing AGL's mobile app or online services? Let us know here!

New AGL App for Android

Switched-on

Have not been able to get the latest AGL Android App to work on my phone. When it askes me to log on I put in my email address, then password and the waiting icon just keeps going around without connecting.

The old app worked perfectly. Logging on in my web browser works perfectly.

3 Comments
Starter

same problem here! Just goes back to sign in

Switched-on

 


@Nokatze wrote:

same problem here! Just goes back to sign in


Pity they didn't test it properly only wish there was away to go back to the old version as it worked great

AGL Moderator
Status changed to: Delivered

Hi @Nokatze & @AJH,


Apologies for the delayed reply!

 

We can confirm that this issue was resolved last month, so we're going to mark this as 'Delivered'.

 

Please let us know if there is anything else that we can help with!

 

Cheers,

 

Jayden