Technical Issues

Having a problem accessing AGL's mobile app or online services? Let us know here!

Having a problem accessing AGL's mobile app or online services? Let us know here!

MyUsageData

NeilC
Dynamo

Hi,

I have my own program that I use to convert MyUsageData into NEM format file.

The issue I have (which I already knew that it occurred) is that you have produced a 23 hour day on the 6th October.

 

I can get a NEM format file from SA Power Networks and I use this to check my file generation (to NEM) and as a cross check on your file.

 

I have informed SA Power Networks that you have supplied a 23 Hour Day for the 6th in the hope they can fix the issue of a gap of an hour for the time 02:00 till 03:00.

 

The SA Power Network NEM file is using the first hour from the 7th  as the last hour from the 6th and thus giving me incorrect usage reports.

 

My program (as I knew that this is an issue) tells me and zero pads out the times, can you please resolve this.

 

Here is the file extract

 

clipboard_image_0.png

 

Cheers

Neil