Technical Issues

Having a problem accessing AGL's mobile app or online services? Let us know here!

Having a problem accessing AGL's mobile app or online services? Let us know here!

Logging on.

Switched-on

I hate having to log on each time I use the app. Isn’t there any way to keep the app open like the old one used to be?  It is frustrating going through that each time and also having to prove you are not a robot. Makes the app harder to use not easier. I’m already over it. 

3 Comments
AGL Idea Moderator
Status changed to: Investigating

Hi @Vickian, thank you for your feedback.  We have made changes recently to stop forcing you to login every time you use the app.  Are you still experiencing this issue?  

AGL Idea Moderator
AGL Idea Moderator

Hi Vickian, just wondering if this issue has been fixed for you now?

AGL Moderator
Status changed to: Delivered