Technical Issues

Having a problem accessing AGL's mobile app or online services? Let us know here!

Having a problem accessing AGL's mobile app or online services? Let us know here!

I paid the electricity bill twice, but the bill still shows no payment.

Switched-on

I use the AGL app to pay for electricity. After paying the fee, it still shows unpaid. I paid the bill twice, but it still shows unpaid. The bank bill has been shown to deduct two electricity bills. I'm confused