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Hi Paige, thanks for your feedback. Are you seeing an error page with a rainy cloud or is the page blank when you login? Any screenshots you can share will help our investigations.
Yes, it goes to a page with a rainy cloud
Apologies for the delayed reply!
I'm happy to confirm that this issue was resolved last month. If you're still having issues, please let me know!
Resolved how? I've had no assistance & it definitely is still not functioning.
@OnE I've tried to get help with this for quite some time and am getting nowhere. I hope you have better luck than I
Hi @OnE & @Dawes84 ,
Apologies for the misunderstanding.
There was a large-scale bug was resolved last month that was responsible for many similar issues, but it seems that this was not relevant in your cases.
If you can both send me a quick private message with your names, AGL account numbers and email address, I'll be happy to help further!
@jaydeny I got this "You have reached the limit for number of private messages that you can send for now. Please try again later."
How do I send a private message?
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