Technical Issues

Having a problem accessing AGL's mobile app or online services? Let us know here!

Having a problem accessing AGL's mobile app or online services? Let us know here!

Failure to update usage on App.

Switched-on

Part of my reason for recently transferring to AGL was the availability of reasonably current usage data on the App. However, I now haven't seen an update since 29th December. Is there some valid reason for this and when can I expect the Usage data to be available again.