Technical Issues

Having a problem accessing AGL's mobile app or online services? Let us know here!

Having a problem accessing AGL's mobile app or online services? Let us know here!

Can not log into app

AGL Idea Moderator
 
4 Comments
AGL Idea Moderator
Status changed to: Needs More Info

Hi Leanne, thanks for your feedback. Have you been able to enter your login details?  Are you seeing an error screen or is it just hanging?  Any screenshots you can share will help us with our investigation.

Starter
There is a picture of a rain cloud then underneath it says "It's not you, it's us" I have a screenshot but unsure how to attach it, or can I just email it to you?
AGL Moderator
Status changed to: New

Hi @Leanne111,

 

Apologies for the delayed reply!

 

I'm happy to confirm that this issue was resolved last month. If you're still having issues, please let me know!

 

Cheers,

 

Jayden

AGL Moderator
Status changed to: Delivered