Technical Issues

Having a problem accessing AGL's mobile app or online services? Let us know here!

Having a problem accessing AGL's mobile app or online services? Let us know here!

App wont load

Switched-on

Just had active stream meter Installed today.  technician suggested I get the app.  that was at 11am.  got the app straight away..  it's now 5 30pm.  been  trying to either signin/register all day.  no point In having it if I can't get thru/past the signin/register phase. have galaxy s9+

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Starter

I installed the AGL app yesterday and it worked first time. Since then now every time I want to open the app again it is stuck on the loading screen and will not boot up. Anyone have ideas on why it is doing this?