Technical Issues

Having a problem accessing AGL's mobile app or online services? Let us know here!

Having a problem accessing AGL's mobile app or online services? Let us know here!

App will not load any of my account info, bills, usage...just says to try again or come back later

AGL Idea Moderator
 
3 Comments
AGL Idea Moderator
Status changed to: Needs More Info

Hi Shane, thanks for your feedback.  Is the error your seeing showing a cloud after you have entered your login details.  If you can share any screenshots that would help our investigations.

SMR
Starter
Hi Matt Yes it has a cloud with rain coming out of it.
AGL Moderator
Status changed to: Delivered

Hi SMR,

 

Apologies for the delayed reply!

 

I'm happy to confirm that this issue was resolved last month. If you're still having issues, please let me know!

 

Cheers,

 

Jayden