Technical Issues

Having a problem accessing AGL's mobile app or online services? Let us know here!

Having a problem accessing AGL's mobile app or online services? Let us know here!

App is not updating data

Switched-on

Hi Team AGL,

 

My usage haven’t been updated since the new billing period started. Can you please fix this issue ? Please let me know what’s happening...... Thank you

1 Comment
AGL Community Manager
Status changed to: Delivered

Hi @Christian21, Sorry to hear you're having issues with your usage data not displaying. As a first step, please get in touch with us via phone, chat, or by messaging through My Account. An agent will investigate and possibly escalate the issue to IT.

 

If you aren't satisfied with the resolution after your issue is investigated, please drop by here again and send me a private message.