Technical Issues

Having a problem accessing AGL's mobile app or online services? Let us know here!

Having a problem accessing AGL's mobile app or online services? Let us know here!

App does not show current usage. Has trouble connecting to my account details.

AGL Idea Moderator
 
3 Comments
AGL Idea Moderator
Status changed to: Needs More Info

Hi James, thank you for your feedback.  Are you getting a rainy cloud error message when your usage is being loaded?  Any screenshots you can share will be very helpful for our investigation.

Starter

Yes a rainy cloud appears

AGL Moderator
Status changed to: Delivered

Hi @mclennan02.

 

Apologies for the delayed reply!

 

I'm happy to confirm that this issue was resolved last month. If you're still having issues, please let me know!

 

Cheers,

 

Jayden