Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

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App crash when trying to view usage details

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App loads front page fine however crashes when I try to open up detailed daily usage page

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Re: App crash when trying to view usage details

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Same problem here

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Re: App crash when trying to view usage details

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Mine too 

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Re: App crash when trying to view usage details

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Mine crashes to, so I can’t see my daily usage anymore

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Re: App crash when trying to view usage details

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Same here. Just got solar and the app interface updated to show FIT and now can’t see detailed usage in app. Crashes all the time

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Re: App crash when trying to view usage details

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Same for me. Since Tuesday morning. Running iOS 14.0.1 but it happened well after the update. 

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Re: App crash when trying to view usage details

AGL Community Manager

Hi all,

the team has just deployed a fix that should fix this. Please test now and let me know if the update resolves the crash.

If a post answers your question, please click MARK AS SOLVED!

This helps others in the community find the answers they're looking for.
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Re: App crash when trying to view usage details

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Works for me now. Thanks AGL.