Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

App Glitch

Switched-on

Is anybody having issues with the chat function in the app?  Every time I hit the chat button the app crashes. Has anyone successfully fixed the issue??  How do we notify AGL about app issues?

1 REPLY 1

Re: App Glitch

AGL Employee

Hi KB12,

 

Can you try removing the app from your device and re-installing the latest version from the relevant store? 

 

If you're still having trouble, please reply here and let us know.

 

Thanks,