Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

Highlighted

Amber Status?

Conductor

Got an email today saying that my solar system is an Amber status.

Solar system is working fine.

The overview and also the usage all indicate that the system is fine albeit it a little down the last few days due to some clouding (still exporting around 30kWh). And in comparison to the rolling 30 days the export is increasing due to the time of the year.

It very much appears that the Amber warning should be in regard to how the Amber warning is issued.

 

e.g. Usage shows (Aug):-

MTagain_0-1599109056506.png

and (Sep):-

MTagain_1-1599109131996.png

Perhaps it's picking up the few bad days (weather/production wise)  in early August.