Technical Issues

Having a problem accessing AGL's mobile app or online services? Let us know here!

Having a problem accessing AGL's mobile app or online services? Let us know here!

APP is not showing correct Solar to Grid

kalpeshpandya
Switched-on

In the APP, Solar to Grid is not working since 8th July, I have had a chat with Customer service couple of weeks ago. i have been advised that it will be fixed in a week. I have uninstall APP and Install again. I am still having an issue. My Complain number is 1619978117.

 

I hope you can resolve this ASAP.

Regards,

Kalpesh

1 Comment
AGL Moderator
Status changed to: New

Hi kalpeshpandya,

 

Are you able to see your usage beyond 8th of July?

 

I'm trying to work out if solar and usage are affected or just solar.