Technical Issues

Having a problem accessing AGL's mobile app or online services? Let us know here!

Having a problem accessing AGL's mobile app or online services? Let us know here!

AGLApp

Steve_AES
Switched-on

Just signed up and downloaded the AGL app to my Android phone to setup in preparation for the move over  all working ok signed in with user name and code all good. then 2 days ago my phone advised that the app needed to update carried it out now it opens but then stops working and closes? removed and re-downloaded again same issue has anyone any ideas on the issue or if anyone has reported it? as i hope this isnt the shape of things to come.

2 Comments
Starter

Yes I have been having the same issue. Deleted, downloaded app again but same issue.  Opens then closes down. Have not reported it yet. Hopefully someone gets onto it soon. Usually a great app have been finding it very useful. 

AGL Moderator
Status changed to: Delivered

Hi @Steve_AES,

 

Welcome to the AGL Community!

 

I'm happy to confirm that a fix was deployed for this issue this morning so we're going to mark this as 'Delivered'.

 

Please let me know if you need a hand with anything else!

 

Cheers,

 

Jayden