Technical Issues

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Having a problem accessing AGL's mobile app or online services? Let us know here!

AGL Energy Ap failure (again)- Android

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AGL Energy ap working yesterday (17/12/2019). Today I need to Update- why?

 

Tried 4 times now to update Ap on Android via Playstore- reports Installed.

Ap when opened still reports "Need to Update".

 

This happens every time AGL updates the ap- please just leave it alone as it was working!

 

What is happening please?

1 Comment
AGL Moderator
Status changed to: Needs More Info

Hi @bjbrtbloom,

 

Could please tell me the model of your phone and the operating system version running on your phone?

 

This will help us identify the issue.

 

Thanks,

Ken