Technical Issues

Having a problem accessing AGL's mobile app or online services? Let us know here!

Having a problem accessing AGL's mobile app or online services? Let us know here!

AGL App not displaying "sold to grid" for a number of days.

Switched-on

The AGL APP has not displayed the amount 'sold to grid' (STG) for a number of days and then commences displaying STG again. The same result is also displayed on the web interface. Reporting from the inverter show regular average output during full sunny days. Will I receive credit for the amount not displayed in the APP / MY ACCOUNT? Is there a problem with the SMART meter?