Installing a solar power system can result in a significant reduction of overall bill amounts.
A solar power system harnesses energy from sunlight via solar panels on the roof and converts it into electricity. Generating electricity in this way is considered environmentally friendly as it produces no direct greenhouse gas emissions.
With a net metered solar power system, the electricity that is generated is used by the home or business, and any excess electricity (where the solar power system is generating more than is being used in the home or business at any point in time) is fed back into the electricity grid.
With a gross metered solar power system, all the electricity that is generated is fed back into the electricity grid.
Customers with either a net or gross metered solar power system are paid for the excess electricity that is fed back into the grid in the form of Solar Feed-in credit on their electricity bills.
So a net metered solar power system reduces the amount of electricity that homes and businesses need to buy for use during the day. Plus, the Feed-in Credits for solar electricity not used by the home or business and fed into the grid helps off-set the cost of electricity that is purchased from the grid.
With a gross metered solar power system all the solar electricity generated is fed into the grid, for which the home or business will receive Feed-in Credits, but all the electricity used by the home or business is drawn from the grid and paid for under the customer’s energy plan.
Solar Feed-in tariffs, which are used to calculate Solar Feed-in bill credits, differ from State to State and may depend on when a Solar Feed-in agreement was entered into and the type of metering that is set up.
The amount of any solar Feed-in Credits received will depend on geographical location, the size of the solar power system installed and, in the case of net metered systems, the energy usage of the home or business at the time the solar power system is generating electricity.
Installing a solar power system reduces the size of electricity bills, and can significantly do so depending on size of the particular system installed. For more information about solar power systems, please visit AGL Solar or call the AGL Solar team on 1300 274 165.
Solar Command Check is a daily solar health check, based on your home’s smart meter data for the previous 30 days. It lets you know if your system is producing solar energy or if we think there might be a problem via the presentation of two status: Green or Amber.
Green means your panels are producing solar energy and Amber indicates there could be a problem with your system. In both instances we provide support and guidance about how to maintain your system to maximise your investment or advice on how to resolve any problems.
A virtual power plant put simply is a collection of individual batteries that are managed in unison to help support the grid.
AGL’s Virtual Power Plant will involve the installation of 1000 batteries in individual households, helping to power customers’ homes while demonstrating new ways of managing grid stability.
The battery installed in your home stores excess solar energy produced by your system. This can help you to use more of your own solar energy and less from the grid. Any energy discharged from the battery will be used by the home first, with any additional energy then exported to the grid, allowing you to receive your standard Retail Feed-in Tariff (RFiT).
In some instances, AGL’s Virtual Power Plant uses the solar energy stored in individual home batteries to help support the electricity grid during peak usage times, helping you to use solar energy within your home while helping to increase grid stability for the community.
If you live in Adelaide and have an existing AGL or non-AGL solar system, you may be eligible to join the final phase of AGL’s Virtual Power Plant. Purchase LG Chem or Tesla Powerwall battery technology at a great price. Visit agl.com.au/powerinnumbers to learn more.
If you’re eligible for Solar Command Check a registration banner will actively appear in My Account, you will also have the option to sign up via the ‘Solar‘ tab under ‘Manage Account'. Alternatively, you can call 1300 35 63 63 and speak to one of our friendly service agents to subscribe to the Solar Command Check service. To be eligible you must:
Be an AGL customer on a solar tariff
Have a solar system installed at your premise but no battery
Have a smart meter with a minimum 30+ days of data from that smart meter
Not already subscribed to Solar Command
When signing up for Solar Command Check you will need to provide details about your solar system size, number of panels and year of installation.
My Account is AGL’s online portal for the management of your energy account – you can view and pay your bill, track energy use and update your details. If you are not already signed up to My Account you can do that here.
Future Forests offsets 100% of your household electricity carbon emissions. This is calculated using your household's actual electricity usage and the carbon intensity of electricity generation in your State. These figures are provided by the Australian Government Department of the Environment and is usually updated on an annual basis. Visit the Department of Environment and Energy to learn more.
First, we check how much electricity you’ve used at home. With this data, we can calculate the carbon emissions generated from your usage using official estimates from the Australian Government Department of the Environment.
We can then purchase the equivalent number of carbon credits or offsets from our suppliers, representing the removal of that amount of carbon from the atmosphere. Visit the Department of Environment and Energy to learn more about carbon calculations for your state.
According to the Australian Energy Regulator, 87% of Australia’s electricity is produced using fossil fuels, and it’s been proven that generating energy this way adds carbon dioxide to the atmosphere and contributes to global warming.
Global warming is the earth’s average temperature increasing due to the effect of greenhouse gases, and it can lead to changes to our climate and environments. While global warming is caused by a number of factors, a main contributor is human beings burning fossil fuels to produce energy.
Future Forests is independently audited each year with the results published as part of AGL's annual Sustainability Report as well as a standalone Future Forest Program Annual Report. 100% of customer contributions go toward purchasing carbon offset credits.
By adding a Green Choice™ option to your electricity plan, we will source the equivalent to a portion (10%, 20% or 100%) of your household's electricity usage from renewable energy sources. Future Forests offsets the carbon emissions associated with your household's electricity usage through Australian Carbon Credit Units.
The cost of Green Choice™ can vary depending on the amount of electricity you use. With Future Forests, you just pay $1 (GST incl.) a week, whatever your energy usage. You can choose to get one, or both, for your home.
Australia still generates a large amount of its energy from fossil fuels.
Through Future Forests, AGL wants to make it possible for our customers to offset these emissions in an affordable and easy way using Australian based offset projects. Future Forests is a great way to do this because AGL doesn’t profit from the contributions and will cover the emissions from all of your home’s electricity usage for only $1 (GST incl.) a week.