Solar and Renewables

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We are no longer offering Solar Command subscriptions to new residential or commercial solar customers. To monitor any power that’s sent to the grid, you are able to use the AGL Energy app and My Account.   For existing Solar Command customers (residential and commercial): We installed a physical device on your switchboard, that enables us to monitor your solar system as part of the Solar Command subscription.
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When considering whether a solar battery is right for your home, there’s a few things to keep in mind.   Do you have enough room to store a battery? Batteries come in a variety of sizes and weights – choosing the right storage capacity might be influenced by the physical size and weight of the battery itself.   Can you install a battery inside or outside? Batteries can generally be installed either indoors in a non-habitable area or outdoors out of direct sunlight. Whether you can install a battery inside or outside varies depending on the brand and model.
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We are no longer offering Solar Command subscriptions to new residential or commercial solar customers. To monitor any power that’s sent to the grid, you are able to use the AGL Energy app and My Account.   For existing Solar Command customers (residential and commercial): Solar Command required us to attach a physical device to your meter board, so we’re able to monitor your solar system as part of AGL’s Solar Command subscription. You’re still able to monitor your usage in our digital monitoring portal.
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When selecting a solar battery, you may want to consider:   Whether your solar energy production and household energy usage is suitable Whether your home is right for a battery. In order to maximise savings from a battery, you will need to have enough excess solar to charge the battery each day and enough energy usage to discharge it each day. When considering which solar battery is right for your home, there’s a few things to keep in mind:   Can you install a battery on the wall or floor? Can you install a battery indoors or outdoors at your home? If outdoor, do you have a suitable area with adequate shade or covering? Do you have enough space to install a battery? Batteries need enough wall space for mounting the hardware. They also need to be separated from habitable areas, windows and doors. Your AGL installer will determine the locations suitable for a battery system during site inspection. If you live in Adelaide and have an existing AGL or non-AGL solar system, you may be eligible to join the final phase of AGL’s Virtual Power Plant. Purchase LG Chem or Tesla Powerwall battery technology at a great price.
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Installing a solar power system can result in a significant reduction of overall bill amounts.   A solar power system harnesses energy from sunlight via solar panels on the roof and converts it into electricity. Generating electricity in this way is considered environmentally friendly as it produces no direct greenhouse gas emissions.   With a net metered solar power system, the electricity that is generated is used by the home or business, and any excess electricity (where the solar power system is generating more than is being used in the home or business at any point in time) is fed back into the electricity grid.   With a gross metered solar power system, all the electricity that is generated is fed back into the electricity grid.   Customers with either a net or gross metered solar power system are paid for the excess electricity that is fed back into the grid in the form of Solar Feed-in credit on their electricity bills.   So a net metered solar power system reduces the amount of electricity that homes and businesses need to buy for use during the day. Plus, the Feed-in Credits for solar electricity not used by the home or business and fed into the grid helps off-set the cost of electricity that is purchased from the grid.   With a gross metered solar power system all the solar electricity generated is fed into the grid, for which the home or business will receive Feed-in Credits, but all the electricity used by the home or business is drawn from the grid and paid for under the customer’s energy plan.   Solar Feed-in tariffs, which are used to calculate Solar Feed-in bill credits, differ from State to State and may depend on when a Solar Feed-in agreement was entered into and the type of metering that is set up.   The amount of any solar Feed-in Credits received will depend on geographical location, the size of the solar power system installed and, in the case of net metered systems, the energy usage of the home or business at the time the solar power system is generating electricity.   Installing a solar power system reduces the size of electricity bills, and can significantly do so depending on size of the particular system installed. For more information about solar power systems, please visit AGL Solar or call the AGL Solar team on 1300 274 165.
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The current generation of solar batteries cannot completely power an average home in all circumstances.   If you choose to include backup power in your purchase, the AGL installer will work with you to identify which parts of your home can be powered from the battery during a power failure.   It is normal to have some lights and some essential appliances powered from backup power. Batteries cannot supply power required for large appliances like ovens and big air conditioners.
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By 2050, if not sooner. You can read the announcement from 2015 on our website.
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For existing Solar Command customers (residential and commercial): Solar Command will send you an automatic fault alert if your system has turned off or is no longer communicating. Speak to an AGL Solar Command expert to help get your system back up and running: Residential customers: 1300 377 118 Commercial customers: 1300 356 363.
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The LG Chem RESU10H can only be installed in a location that is fully protected from direct sunlight. The preferred location is in a garage or car port. A qualified electrician will conduct an AGL site inspection to assess suitable battery installation locations and assess your site to determine where your LG Chem RESU battery can be safely wall mounted.
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We’re no longer offering Solar Command subscriptions to our residential or commercial solar customers.   For existing Solar Command customers (residential and commercial): No. We have fitted Solar Command devices to both AGL and non-AGL solar systems.
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We’re no longer offering Solar Command subscriptions to our residential and commercial solar customers.   For existing Solar Command customers (residential and commercial): Currently, this service will continue to be provided to you as a “value add”.
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Global warming is the earth’s average temperature increasing due to the effect of greenhouse gases, and it can lead to changes to our climate and environments. While global warming is caused by a number of factors, a main contributor is human beings burning fossil fuels to produce energy.
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Small yet smart ways for using less gas and electricity around the home can help you become more energy efficient, and we’ve got plenty online for you to check out here.
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AGL has committed to get out of coal fired generation , starting in 2022 and ending by 2050.   We already run one of Australia’s largest solar plant and wind farm and we’ve started a fund that will invest in approximately 1,000 MW of large-scale renewable generation for everyone.   Here are some helpful resources:    The 2019 Annual Report  The Data Centre AGL's sustainable commitments.
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We’re no longer offering Solar Command subscriptions to our residential and commercial solar customers.   For existing Solar Command customers (residential and commercial): Yes. Where you had an existing solar system installed, an accredited AGL installer would have made an appointment with you to install your AGL Solar Command hardware. Where you had a new AGL solar system installed, an accredited AGL installer would have completed both your Solar Command and solar system installation at the same time, making installation hassle-free.
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We’re no longer offering Solar Command subscriptions to our residential and commercial solar customers.   For existing Solar Command customers:  Yes. Solar Command installation and hardware was included in the cost of subscription.
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The Tesla Powerwall 2 has the following features:       Backup power available for an additional cost* 13.5 kWh usable capacity Fully integrated Tesla inverter Lithium-ion battery Backup power available Wall or floor mounted* Indoor or outdoor installation Compact installation Up to 10-year warranty Floor or wall mounted, indoor or outdoor installation  *Backup power is available for an additional $399.Backup power will require modifications to your switchboard which is not included in the cost of a standard installation. A detailed site inspection will be conducted by AGL to assess your switchboard’s configuration for backup power. An AGL battery expert can discuss your specific backup power options. The availability of backup power during a power outage is dependent on having excess power stored in your battery to use at the time of any power outage.
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  LG Chem RESU10H warranty information can be found here.
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AGL’s energy storage experts conduct detailed research on which batteries best suit Australian conditions and lifestyles.   The lithium-ion batteries that AGL has selected are maintenance free, compact and are long lasting, as well as meeting international battery safety standards.
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Tesla Powerwall 2 is a next generation, rechargeable, 13.5kWh, advanced lithium-ion battery. It has a fully integrated inverter that enables the storage of energy from your solar system (that would normally be exported to the grid) to be used at times when you and the grid need it, like at night or in the event of a grid power outage.  The Powerwall 2 also offers the option of backup power to parts of the home.
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