Renewables and Energy Technology

Wind turbines, solar panels, home battery storage - if it's discussion about renewable energy you're after, you'll find it here.

Wind turbines, solar panels, home battery storage - if it's discussion about renewable energy you're after, you'll find it here.

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SOLAR

Switched-on

I had solar panels installed 8 weeks ago. AGL promised connection within 6 weeks. That deadline was two weeks ago. Rang AGL and spent 1 hour and 8 minutes on hold. Was informed that they didn’t not know why I was still waiting and would get back to me within 48 business hours. No calls. I want to speak with someone but cannot wait another hour on hold. Am very upset with AGL and lack of communication. My next step will be the ombudsman...

1 REPLY 1

Re: SOLAR

AGL Moderator

Hey Meganp.

 

Welcome to the AGL Community!

 

We're sorry to hear that you've been waiting on your meter change for so long! Please send me a private message including your AGL account details and I'll take a closer look at things.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.