Renewables and Energy Technology

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Wind turbines, solar panels, home battery storage - if it's discussion about renewable energy you're after, you'll find it here.

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Problems in dealing with AGL

Switched-on

Why is that AGL cannot provide a simple email contact address for dealing with problems. Web sit goes around and around in circles that lead no where.

All I want is to be able to download a copy of my bill, but the system is RS today and I have no where to go to get the problem resolved. 

Move by business somewhere else?

1 REPLY 1
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Re: Problems in dealing with AGL

AGL Moderator

Hi FedUp1234,

 

Thank you for getting in touch with us here.

 

Due to an IT issue that we're already working on, our customers are currently unable to access their bills throughout our My Account/app services. If you can send me a quick private message (by clicking on my username - jaydeny) with your AGL account number and email address, I'll be happy to arrange for your latest bill(s) to be sent to you ASAP.

 

Cheers,

 

Jayden

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