If you already had a smart meter installed prior to your meter being upgraded to accommodate for your solar system, then it's likely that this work was completed remotely which would explain why no one has attended your property. To confirm this, I encourage you to get in touch with our Digital Metering team on 1300 669 245.
Moving forward, we'll ask you to be conscious not to share any personal information (account number, address, full name etc) on the AGL Community as this is a public forum.
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