Wind turbines, solar panels, home battery storage - if it's discussion about renewable energy you're after, you'll find it here.
Hi Jordan, me again - and last post in this thread for the moment. I thought pictures might show the deterioriation of view we as users currently get in My Account.
Here is the current view, with dollars as the Y axis:
Here is one earlier view (ie not directly comparable as to period), showing kWH on Y, and with the option of showing average maximum temperatures as well:
Currently we are shown our billing changes over time. That's OK, but actually less useful to me than seeing the change in kWh because consumption is a constant metric while price is variable. This is a live point as, compared to the equivalent period last year, my most recent electricity charge was up 4.3% because of the mid year price rises even though my electricity usage was down 19.5% YOY.
This feedback is offered in the hopes that customer input can help improve the experience for all!
Good afternoon Anita,
First and foremost, thank you for taking the time to provide this valuable feedback. You make a very valid point regarding pricing being variable. In some cases, comparing usage is much more beneficial than a monetary comparison to determine why bills may have fluctuated. This is absolutely something we will keep mind when making any potential changes to our services and/or policies!
Thank you so much for the kind words, AnitaS5!
It's always brilliant to know that we're helping to make our customers lives easier, as well as helping them stay informed! If there is anything that we can help with down the track, please sing out.
To the best of my knowledge no Retailer supplies files in NEM format.
They supply the data as is comes from the SmartMeter.
I have a program to convert the data from AGL2Nem.
Working at the moment to test the programs and announce them on the this web site.
Interested to see that according your file you have two solar units.
One that supplies power during the night and one that does not.
Bx meters are generators on your side and Ex meters are usage on your side.
NEM format files are (or should be) available from your electricity supplier (the company that owns the poles).