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Smart meter Mk7c

Is my new smart meter read online by AGL or does someone still have to call & read it in person at billing time?

Dave

3 REPLIES
Moderator
Solution

Re: Smart meter Mk7c

Hi @Dave

 

The digital meter that has been installed can be remotely read. There is no need for a technician to attend your address to obtain the meter reads. 

 

Thanks!

Re: Smart meter Mk7c

When a day's data is missed/not recorded, can that data be read again remotely?
I'm surprised that has an estimate for one day's missed data 2 months beforehand.

Moderator

Re: Smart meter Mk7c

Hi @BanksiaSnapper

 

Welcome to the Community. 

 

As long as the meter data has been recorded, the data can be retrieved. However, if the data has not been recorded then we will be provided with estimated data based on historical usage. 

 

Thanks!