Plans, Rates and Pricing

What energy plan am I on?

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‎06-04-2020 11:07 AM

Here's how you can view the details of your current plan including tariffs. Log in to My Account and select Account Settings from the drop-down menu in the top right corner. On the Property and plans tab, select Edit next to your plan name to view plan details and tariffs.


You can also see the name of your current energy plan on page 2 of your bill under Your electricity supply details.


How do I compare and change my energy plan?
Here are the steps to compare and change your electricity or gas plan:

  1. From the My Account dashboard, in the Online services section, select Change plan
  2. Select electricity, gas or both, then Continue.

From here you'll be able to compare your current plan against other offers and select a new one.


What discounts am I getting?
You can view the details of credits, discounts, concessions and adjustments on page 2 of your bill.


To download and view your bill, log in to My Account, go to the Billing tab and select 'Download your PDF bill'.


To download and view your bill in the AGL Energy app, go to the Billing tab, select a recent bill and tap View PDF.

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