Submit suggestions or ideas on your online My Account experience.

Relocate or add link to current plan detail on website

Superconductor

To find your current plan details including tariffs you need to go to Hi [FirstName]> Account Settings > Property and plans > Your Plans > [Plan Name] > Edit

 

I would never have found the information at the current location without assistance.

 

A better and more intuitive location for a link to this would be on would be on the Overview page in the Online Services box where you have Add energy plan and Change energy plan. A simple link there to My energy plan would be really helpful!

 

I saw mention that the same functionality was being considered to the App, please locate it it somewhere intuitive like the Help > Plans and Rates section there, and not in the Account > Settings section.

1 Comment
AGL Community Manager
Status changed to: Good Idea, Vote!

Thanks for the thoughtful feedback, @AJP001 !