Submit suggestions or ideas on your online My Account experience.

Naming conventions

Switched-on

Feedback for the IT crew: When paying your account you're asked to enter your Reference number  (20 digits), but it's actually the Account number you need to enter to pay your bill (10 digits). Confusing to say the least, but an easy fix I trust. Let's see if they manage to rectify this!

2 Comments
AGL Community Manager
Status changed to: New

@Carla_AGL - something you can look into?

AGL Community Manager
Status changed to: Under Consideration