Submit suggestions or ideas on your online My Account experience.
Please explain the calculation per month according annually usage, Should be 1/12, No?
This figure of $3,696.47 is what you've been charged this year to date (Jan-Oct), so is only representative of approx. 10 months of usage.
So this should not called yearly. Yearly = 12 months.
What you explain is "Year to date".
You must understand the differences.
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