Ongoing Issues

"it's not you it's us" message

AGL Idea Moderator

Just trying to login, code is sent to my email but when entered just gets "it's not you it's us" message

1 Comment
AGL Idea Moderator
Status changed to: Investigating

Hi Alexandra, thank you for your feedback.  We've had a few customers report similar issues.  We are looking into this at the moment and have been able to identify that on some occasions this can be caused by data issues when our app tries to load your information.  I'll keep you updated with or progress through this thread.