Ongoing Issues

Unable to download bill pdf on Android

Blaster
Grad

I got an error message when trying to download the bill pdf on AndroidScreenshot_2018-10-04-11-23-08.png

5 Comments
AGL Idea Moderator
Status changed to: Investigating

Thanks for this @Blaster.  I'll get the team to investigate why this is happening.

AGL Idea Moderator

This has been reported by other customers in the Android App Store

Visitor

Bill wont download, option is greyed out for all past bills and current. I would like to see the bill rather than just a summary, cannot download from email or website. 

AGL Moderator
Status changed to: Investigating

Hi @Jessica17,

 

Apologies for the delayed reply!

 

We can confirm that a fix for this issue was recently rolled out. Are you able to confirm if you can now access your bills?

 

Cheers,

 

Jayden

AGL Moderator
Status changed to: Delivered