Ongoing Issues

Nothing in billing

Blaster
Grad

Billing is blank

8 Comments
Grad

25FA965B-7C34-4598-9AC6-DD59B2F3F92C.png

 

AGL Moderator
Status changed to: Investigating

Hi Blaster,

 

Thank you for this! This definitely needs further investigation.

 

Kind regards,

 

Jayden

AGL Idea Moderator
Status changed to: Investigating

Hi Blaster,

 

We are in the process of releasing a new set of features and have found this can sometimes cause issues.

 

A new build should be live by end of day so please check again tomorrow and let us know if you're still experiencing these issues.

 

Thanks,

 

Lauranne

Grad

Same thing happened when I first went to the screen on Android but it loaded when I refreshed the screen again

Screenshot_2018-08-30-09-47-41.png

AGL Idea Moderator

Hi @Blaster is this still happening to you?

Grad

Working on iPhone. Can't test on Android because my phone has died so I can't retest

Tab
Rookie

Have received elec bill on 2 Oct but not appearing in Billing. 

AGL Idea Moderator

Hey @Tab, thanks for this.  I'll speak with the team and we'll investigate this further.