App no longer works since it was updated a few versions ago. It even tells me that "It's not you, it's us" when I try to log in to see my usage. The billing section works fine.
Hi @Astroboy, thanks for your feedback. I'm sorry to hear you are unable to get into the app. I'll get our team to look into this for you asap. I just need to grab some info from your RE your account. Lets jump into a private message to share that info.
thanks @Astroboy for the information you provided. I'll raise with our team now to find out what is happening here.
@MattyY78 Any updates????
Apologies for the delayed reply!
I'm happy to confirm that this issue was resolved last month. If you're still having issues, please let me know!
No. I'm still experiencing the same issues despite me having the latest update of the app installed.
If you can sen me a quick private message by clicking on my handle (jaydeny) with your AGL account account number and address, I'll be happy to help further. Screenshots of the errors you're seeing will help too.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.