Ongoing Issues

Feedback on the error page

Blaster
Grad

I'm currently getting the error page.

 

Looks better spaced out on the iPhone.

 

The send feedback button doesn't work on iPhone.

 

Do you really want people to be able to give you feedback when they can't access the app?

 

Perhaps a number to call so they can complete what they wanted to do is more helpful?

 

Screenshot_2018-09-24-10-53-25.pngIMG_0285.PNG

7 Comments
AGL Idea Moderator
Status changed to: Investigating

Thanks @Blaster,  I'll take a look into what was happening here for you.  Is this happening every time you try click on the feedback button?

Grad

Not getting the error page anymore. Now I get this:

Screenshot_2018-09-25-17-16-03.png

 

And the app crashes on iPhone

AGL Idea Moderator

Thanks @Blaster we're looking into this for you.  We'll come back with an update soon.

Grad

Hi, I'm unable to answer any of the questions you've asked about other issues because I can't get into the app. I see the last screen that I posted and that is it.

Grad

My phone has died so I can't retest

Grad

Fine on iPhone

AGL Idea Moderator
Status changed to: Delivered

Hey @Blaster, I think this problem has been resolved on both Apple and Android devices.  Let me know however if this is still occurring for you