Ongoing Issues

App doesn’t work

Alby
Switched-on

The electricity usage doesn’t do anything. When opening the PDF of a bill the app crashes

5 Comments
AGL Moderator
Status changed to: Investigating

Hi Alby,

 

Thank you for bringing this to our attention. I'll ensure that our developers take a closer look at this.

 

Kind regards,

 

Jayden

AGL Idea Moderator

Hi @Alby are you still experiencing this issue?

AGL Idea Moderator

Hi @Alby, is the app still crashing when you are opening PDFs?

AGL Idea Moderator
Status changed to: Delivered

Alby confirmed that this is all now working in another thread https://community.agl.com.au/t5/AGL-App-Pilot-Feedback/Crashing-pdf/idi-p/7858.  

 

During earlier versions of the app there were some issues with accessing PDFs which have since been resolved.  I assume this issue is associated to those fixes which now exist in our current version.

AGL Moderator
Status changed to: Delivered