Here's an idea;
Allow secondary / authorized account holders to access the AGL App with their OWN user names.
Use Case:
My Wife and I are frequently traveling independently and both of us need to be across all aspects of the billing and utilities.
This means, - at any time, being able to see what bills are due at any point.
How can this be done if only 1 person (Namely the account holder) is permitted to access to the AGL account ?
Oh Yes, I realises that the solution you're going to give is "Why don't you just SHARE the username and password for the account?"
This would work FINE if there was no 2 factor authentication involved - Since, I I really dont believe that I have to spell this out for you - The 2 factor Auth only sends to a *single* Mobile number or Email Address.
So, IN sharing the account details with my wife, I am already prevented from utilising increased security - which is *recommended* by you.
Not to mention that sharing authentication details is already increasing the risk of unauthorised access.
The fact that this can not be done is absolutely mind boggling - And if this is 'A limitation of your billing system' then I suggest you fire the halfwits responsible for choosing it or writing it, and invest in a proper system that will allow for this functionality.
Its. Not. Difficult.
