Submit suggestions or ideas on your online My Account experience.

Cancel my Bill Smoothing plan


I logged in to cancel my Bill Smoothing plan and wasn't able to find out how. 

AGL Moderator

Hi SamS,


Welcome to the AGL Community!


Unfortunately you will not be able to cancel your Bill Smoothing plan through your My Account. You will need to contact our customer service team to do this which you can do by web chat or by calling 131 245.


Kind regards,




I'd like to be able to change my Bill Smoothing payment amount too in My Account. 

AGL Community Manager
Status changed to: Investigating
AGL Community Manager
Status changed to: Good Idea, Vote!

Let's see if the Community would also like to see this functionality!


We'll update the status and encourage the Community to continue to vote (using the like thumbs or replying with a comment).