Moving, Meters and Connections

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If your meter read was not accepted, it may be becaus e:     The read was too high or too low compared to the last official read   The read   has been taken too far in the past   The photo provided wasn’t clear or accurate   No photo was provided when requested   T he meter number was incorrect in a different way   Our records indicate the meter is faulty , disconnected, or pending replacement   Dispute a rejected meter read   If your meter read was rejected and you think it doesn’t match any of the above reasons, you can dispute it. Head to our complaints page for more details.
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