Visual inspections are only required if you live in Queensland. The distributor (who looks after the poles, wires and gas pipes in your area) requires a visual inspection of your meter to ensure that your meter is safe.
Depending on your state, you may have to pay a charge for your final gas or electricity meter reading. Your distributor will bill us, and we’ll pass-through to your final bill. You can view the details on our
Fees and Charges page.
If you would like to disconnect your gas or electricity, you can get in touch with our web chat team here.
Absolutely. We can connect gas and electricity for you at your new address.
Simply compare plans, choose the best one for you and sign up online. We'll take care of the rest - It only takes 5 minutes. All you need to sign up is an, email address and ID: driver licence, Medicare card or passport.
Learn more about moving home .