Moving, Meters and Connections

How long will an electricity meter installation take?

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‎22-07-2020 10:52 AM

AGL does not perform installation of your electricity meter, we help to arrange it for your property. Installation is performed by your local distributor or meter provider. To find your distributor, use our distributor lookup tool.


Timelines for installation vary between states.


If you live in Victoria, your distributor and meter provider are responsible for visiting the site and installing the meter. In most cases, it should take between 15-30 business days to complete a standard work request.


If you live in NSW, QLD or SA, your meter provider will install the meter within 6 business days or on a date agreed with you after the distributor has completed the necessary connection and supply work.


For the installation to proceed you must:

  • Have an agreement with us to install the meter
  • Provide a safe environment (nothing to prevent installation such as a loose switchboard, exposed wires or a point of attachment that is too high or low)
  • Provide clear access to the proposed meter location
  • Have unlocked gates
  • Not be disrupting another persons electricity supply.

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