Moving, Meters and Connections

How long will a gas meter installation take?

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Installation is performed by your local Distributor, and timelines vary between states.

 

You can find out who your local distributor is by using the lookup tool on this page:

 

 

New South Wales

For service line and meter installations, a standard quote will be provided in 5 business days, and a non-standard quote provided in 10 business days. After you accept the quote, the Distributor will determine the timeframe for the installation.

 

For meter-only installations, once you have accepted the quote, your gas plumber will advise on installation timelines.

 

Victoria

It may take up to 30 business days for service lines and an additional three business days for meter installation.
If you are requesting a service line installation, this is usually the longest step in the process, due to site and weather conditions. The Distributor must install the service line before the meter can be installed.

 

Queensland

It may take up to 20 business days for service lines and an additional three business days for meter installation.
If you are requesting a service line installation, this is usually the longest step in the process, due to site and weather conditions. The Distributor must install the service line before the meter can be installed.

 

South Australia

It may take up to 30 business days for service lines and an additional 3 business days for meter installation.

If you are requesting a service line installation, this is usually the longest step in the process, due to site and weather conditions. The Distributor must install the service line before the meter can be installed.

 

Western Australia

Mains construction may take up to eight weeks. For service lines, it is three weeks for new build dwellings and one week for existing dwellings.

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