Moving, Meters and Connections

How long will a gas meter installation take?

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‎22-07-2020 11:06 AM

AGL does not perform installation of your gas meter, we help to arrange it for your property. Installation is performed by your distributor. You can find your distributor using our distributor lookup tool.

 

Timelines for installation vary between states.

 

For NSW customers installing a service line and meter, a standard quote will be provided in 5 business days, and a non-standard quote provided in 10 business days. After you accept the quote, the distributor will determine the time frame for the installation. For meter-only installations, once you have accepted the quote, your gas plumber will advise on an installation time frame.

 

For VIC customers, it may take up to 30 business days for service lines and an additional three business days for meter installation. If you are requesting a service line installation, this is usually the longest step in the process, due to site and weather conditions. The distributor must install the service line before the meter can be installed.

 

For QLD customers, it may take up to 20 business days for service lines and an additional three business days for meter installation. If you are requesting a service line installation, this is usually the longest step in the process, due to site and weather conditions. The distributor must install the service line before the meter can be installed.

 

For SA customers, it may take up to 30 business days for service lines and an additional 3 business days for meter installation. If you are requesting a service line installation, this is usually the longest step in the process, due to site and weather conditions. The distributor must install the service line before the meter can be installed.

 

For WA customers, mains construction may take up to eight weeks. For service lines, it is three weeks for new build dwellings and one week for existing dwellings.

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