Moving, Meters and Connections

Are there any changes to my customer rights if I have a digital meter installed?

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‎16-03-2018 09:04 AM

No – having a digital meter installed does not affect your customer rights or the protections provided to you under the National Energy Retail Rules. You still have the right to seek and access energy concessions, rebates and hardship schemes offered by AGL, other retailers or the State Government (where applicable in conjunction with each scheme’s conditions). You also retain access to existing dispute resolution paths.

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