Meters and Connections

Moving or need advice about your digital, net or gross meter? Ask your question here.

Moving or need advice about your digital, net or gross meter? Ask your question here.

new connection

Visitor

I already received email from agl that the connection is done, however, the AGL app still shows the connection in progress. Because I am not in Australia from now, I do not turn on the main switch. it is normal to show still in progress?

1 REPLY 1

Re: new connection

AGL Moderator

Hi HINS,

 

This is absolutely normal!

 

Your online accounts can take 1-2 weeks to set up from the date you move in.

 

Kind regards,

 

Jayden

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