Meters and Connections

Moving or need advice about your digital, net or gross meter? Ask your question here.

Moving or need advice about your digital, net or gross meter? Ask your question here.

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new account and still no gas?!

Switched-on

i have moved into a new property (rental) an i have never rented before so i was a bit confused with gas elec etc an i swapped my elec into my name but didnt realise the company i went with does gas an elec seperatley (??) so therefore i didnt know my gaws was being provieded by another company and i didnt recieve any bills or notifications until it was too late and my gas got disconnected..

 

i signed up with agl gas its been nearly 4 days now and i still dont have gas...someone please help me i have my grandchildren living with me and my heating and stove top is all run on gas...

1 REPLY 1
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Re: new account and still no gas?!

AGL Moderator

Hi nonnajen,

 

I'm sorry to hear that you've found yourself in such a difficult position!
 

To ensure that your gas is connected ASAP, it's important that you get in touch with our customer service team here.

 

Kind regards,

 

Jayden

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