Meters and Connections

Moving or need advice about your digital, net or gross meter? Ask your question here.

Moving or need advice about your digital, net or gross meter? Ask your question here.

can i take a foto of meter reader and email it as our meter is constantly being estimated

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5 REPLIES 5

Re: can i take a foto of meter reader and email it as our meter is constantly being estimated

AGL Moderator

Hi rosa64,

 

Welcome to the AGL Community!

 

The quickest way for you to correct an estimated reading will be to log into your AGL My Account here and follow the prompts to enter your own meter reading.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

What if you accidentally entered an incorrect meter read?

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What if you accidentally entered an incorrect meter read?

Re: What if you accidentally entered an incorrect meter read?

AGL Moderator

Hi Darb,

 

Welcome to the AGL Community!

 

To confirm, have you entered an incorrect meter reading into your AGL My Account or app?

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: What if you accidentally entered an incorrect meter read?

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I entered it into the AGL my account, I rang up agl and they told me to send


@jaydeny wrote:

Hi Darb,

 

Welcome to the AGL Community!

 

To confirm, have you entered an incorrect meter reading into your AGL My Account or app?

 

Kind regards,

 

Jayden



@jaydeny wrote:

Hi Darb,

 

Welcome to the AGL Community!

 

To confirm, have you entered an incorrect meter reading into your AGL My Account or app?

 

Kind regards,

 

Jayden




the photo of the meter 

Re: What if you accidentally entered an incorrect meter read?

AGL Moderator

Hi Darb,

 

Thank you for getting back to me.

 

If you're able to send a photograph of your meter reading to the email address provided then our customer service team will be able to correct this for you.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.