Meters and Connections

Usage Data

I am trying to access my energy usage. but both on the phone and on my PC, I go to https://myaccount...

Posted by Dash. Last updated by Dash. 03-10-2019

0 63
Smart meter not so smart (drawing when all electricity is off)

I just joined AGL 2 weeks ago, and aside from 4 separate issues, all is good now 😄 My AGL IQ shows ...

Posted by NickSETo. Last updated by NeilC. 03-10-2019

4 685
High Gas Bill

Hi. I moved into my current place roughly month back and my first gas bill for 36 days came out to b...

Posted by Artarmon. Last updated by Artarmon. 29-09-2019

0 97
Why am I still drawing power from the grid when my solar is cranking

Hi,I have recently install solar and AGL (via some subcontractor) upgraded my meters to Active Strea...

Posted by MdM. Last updated by Manly4eva. 29-09-2019

2 177
Smart meter reconfiguratin charges

I have been with AGL for over 10 yrs. Last year I purchased a property and moved in. I contacted AGL...

Posted by kes. Last updated by jaydeny. 26-09-2019

1 92
Application form

Posted by Nickkali. Last updated by jaydeny. 24-09-2019

3 171
Smart Meter installation delays

I have phone and emailed multiple times, dating back as far as June last year. To the point where I ...

Posted by Dan3. Last updated by Kaa. 21-09-2019

2 370
EDMI Atlas Mk10d meter - how to see live usage

Hello, I currently have an EDMI Mk10d meter installed, and got a Solar system installed a month back...

Posted by Dimitryp. Last updated by Dimitryp. 18-09-2019

7 1056
Faulty Gas Meter

Our meter seems to be faulty. We were contacted by AusNet early in the year to say our meter was nee...

Posted by BenL. Last updated by jaydeny. 18-09-2019

1 115
Faulty meter

Hi there, I have 16 solar panels and had a faulty meter in 2016-2017 resulting in zero meter reads. ...

Posted by EvelynMossVale. Last updated by EvelynMossVale. 16-09-2019

0 86