I have recently install solar and AGL (via some subcontractor) upgraded my meters to Active Stream smart meters. When I look at the AGL app, during the middle of the day, with nothing running and solar cranking (currently I am generating at over 4.5 kw) the app says that I am still drawing power from the grid? How can this be possible. It also says I am selling loads of power to the grid (for a pittance) but why should I still be drawing power from the grid?
Also I have both T11 and T33. Should my solar system be powering both of these networks ie. I want to ensure the solar is power the pool pumps where possible.
On my T11 meter I can see a reading for both 03 and 13 however on my T33 meter I can only see a 03 reading. Should I only consider the T11 meter's 13 reading?
I'm commenting on the first paragraph, but defer to AGL on the other. When you first got your meters upgraded, your installer should have advised you to have the meter reconfigured. Did you already get this part sorted out with AGL yet? Because a hypothetical situation could be that the Solar Panel System is installed, generating electricity, but the smart meter hasn't been reconfigured to allow for Feed-In to the grid.
You can also review a detailed usage meter request (via the App) or you can contact AGL's team for more information. You should see a Feed-In-Tariff kWh and the usual Grid consumption. If you don't see anything for the Feed-In-Tariff, then you need to confirm that your smart meter was indeed reconfigured.