Meters and Connections

Moving or need advice about your digital, net or gross meter? Ask your question here.

Moving or need advice about your digital, net or gross meter? Ask your question here.

When is the gas connection going to happen?

Switched-on

Hello. I have recently moved to a new house. Electricity has been moved to AGL and is working fine but I am still waiting since Aug 21 for the gas connection.

 

I have called your customer service and they were not able to provide me a reason for it not being connected so far. I don't feel that I need to call you over again, or should I ?

 

Please proceed on checking why it is still pending. I have already provided my gas meter number 3 times.

1 REPLY 1

Re: When is the gas connection going to happen?

AGL Moderator

Hi ealvarenga,

 

I'm sorry to hear that you're having these issues with your account!

 

Unfortunately we can not check up on this for you through the AGL Community, and our customer service team will be your best bet for assistance. Contact us here.

 

Kind regards,

 

Jayden

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