When can I use gas?

[TiaJ]

I move in and tried to use gas but it doesn't work.

I got a msg that ask to send msg the gas meter number. So I sent it yesterday and I haven't got any answer. When I applied the gas service, I requested to connect it today(30.10).

Do I need to wait more or something problem?

[jaydeny]

Hi TiaJ,

I'm sorry to hear that you've had issues with your gas supply?

Can I please ask if you've checked the position of the lever/handle on your gas meter to ensure that it is in the 'On' position?

Kind regards,

Jayden