Meters and Connections

Moving or need advice about your digital, net or gross meter? Ask your question here.

Moving or need advice about your digital, net or gross meter? Ask your question here.

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Welcome pack not arriving been 4 weeks

Switched-on

Hi,

I signed up with AGL on March 06 through ONTHEMOVE for my gas and electricity, they told me to expect a welcome pack in a few days via email, I still haven’t received it and I have called AGL directly and still nothing.

 

How long should I expect to wait? 

 

Thank you